Return & Refund Policy for BarHarborWear.shop
Return & Refund Policy for BarHarborWear.shop At
BarHarborWear.shop, we care about your satisfaction. If something isn’t right, we’re here to help.
return window: You may request a return within30 days of receiving your order. refund eligibility: Refunds are available if the item arrives damaged, defective, missing parts, or significantly different from the product description. Items damaged due to misuse, accidental damage, improper care, normal wear and tear, or unauthorized modifications are not eligible for a refund. handmade and made-to-order products: Some products sold on BarHarborWear.shop are handmade or made to order. Because these items are customized, they cannot be returned or exchanged unless they arrive damaged, defective, or significantly different from the description. how to request a return. To request a return, please email support@barharborwear.shop within 30 days of receiving your order. include your order number, the reason for the return, and photos if the item is damaged or incorrect. Once your request is approved, we will provide a return authorization number and instructions. A prepaid shipping label will be provided for eligible returns. refund process: Once we receive and inspect your item, we will notify you of the outcome. If approved, your refund will be issued to your original payment method within5–7 business days. Processing times may vary depending on your bank or payment provider. exchanges: exchanges are available only for damaged, defective, or incorrectly shipped items. non-returnable items: handmade or made-to-order products and any items marked as non-returnable on the product page cannot be returned. order cancellations: orders may be cancelled before production or shipment begins. Once a handmade or made-to-order item has entered production, it may no longer be eligible for cancellation. contact us: if you have any questions about this policy or need help with your order, please contact us. email: support@ BarHarborWear.shop phone: +14054277350.
